Do I have a storefront:
No ma'am! Not any longer. I closed my storefront back in October of 2022 and went back to being online only. And I have so loved this transition! I do miss seeing you sweet girls in store but with the nature of my husband's job, this move has allowed me to be available for my son and most importantly, more time with them.
Do you offer local pickup:
Yes! For my local Lady Loves, there is a "Local Pickup" option at checkout. Please know, your exchange window begins the day your order was fulfilled. Not the day it was picked up.
Can I try on at the warehouse location?
Unfortunately, with the move to being online only. We are no longer set up to allow in person shopping.
What is "Lady Luck's" Exchange + Credit Policy?
Shop The Lady Luck will accept returns and exchanges within 14 days of fulfillment/or from your delivery date if your order was shipped. Items must be returned in the condition in which you received, unworn and unwashed, with ALL tags still attached, or will be subject to denial. Please ensure the contents of your return matches the return packing slip generated for your package. Do not include additional items not listed.
We offer STORE CREDIT ONLY. Store credit never expires and will be issued once your return is received. We do not refund to the original form of payment.
If exchanging for a different size, once you have completed the exchange request, you will be invoiced for shipping of $5.95 to ship the different size to you. Once we receive your item back, we will ship out your new size!
Why don't you refund back to original form of payment, instead of issuing gift card credit for returns?
When you place an order and use a credit card/PayPal, there are fees taken out of each payment and those fees are not reimbursed to the merchant (me) even if the money is reimbursed to the original form of payment.